Filing the settlement claim — A first, then B.

Question 1: are you Subclass A?

Subclass A is defined by Amazon's own records: if Amazon's data shows your covered refund was unpaid or wrong, you are in Subclass A and payment is automatic — no claim form, nothing to file. Settlement notices landing in buyers' inboxes (news coverage in October 2026 confirmed they're going out) tell recipients their status. If a notice says you're in the automatic group, your job is only to make sure your payment details with the administrator are current — on the official site, ReturnSettlement.com, nowhere else.

Question 2: if not A, are you B?

Subclass B is for buyers who believe a covered return (Sept 5, 2017 – Feb 12, 2026) produced a refund Amazon failed to complete or wrongly reversed, where Amazon's records don't flag it. For B, the claim form is the case:

1. Go to ReturnSettlement.com — typed by you, from the administrator's announcements or the court record. Not from an ad, not from a "filing service."
2. Identify your return: the order, the return date, the amount. One claim per failed refund.
3. State the failure in one or two sentences: refund never issued / refund issued then charged back / refund short by a stated amount. The same failure modes Amazon's own settlement statement names.
4. Attach what you hold: tracking showing delivery, the refund email, the re-charge on a statement, the drop-off receipt. B claims are graded on paper — the evidence guide applies here word for word.
5. Submit before December 1, 2026 and keep the confirmation. Online or by mail to the administrator — both close the same day.